I can’t even describe in words the way I feel about Ms Lady Diamonds, I was on the fence, & back in forth with my decision to book my reservation for the Ultimate Soul Escape 2021. Lady Diamonds, took the time to speak with me multiple times to address all my questions and concerns. And I’m not an easy person, I’m very indecisive and always have a lot of questions. She was very patient and I went ahead and booked. It was the best decision, everything from there on out went smoothly, & Im so excited to go on my first trip to Costa Rica and I couldn’t  have picked a better agency then “Jacobs Agency NYC”.. Thank you for a wonderful experience, I look forward to working with you again in the future.